New non-emergency hospital service to be launched this month

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Published on 08/03/2013 09:32

A new NHS 111 service being introduced across England will be launched in Milton Keynes on March 25.

The service will make it easier for people to access local urgent healthcare while taking pressure off the 999 service and A&E departments.

The easy to remember three digit number will replace NHS Direct and should be called if medical help is needed fast but it’s not a 999 emergency.

A team of advisers, supported by experienced nurses, will then assess the caller’s symptoms, provide relevant advice and direct them to the right local service at that time, helping eliminate ‘call backs’.

The free to call service, available 24 hours a day, 365 days a year, is being rolled out across England and is expected to be in operation across the country by October 2013.

Dr Omar Abdalwhab, 111 Clinical Lead for NHS Milton Keynes Clinical Commissioning Group said: “This simple, free to call, easy to remember number will make it easier for people in Milton Keynes to access the urgent care they require, no matter what time it is or where they are.

“So, if you’re worried about your child’s temperature, need an urgent prescription or health advice call 111 to speak to the team who will assess and help you straight away.”

For more information on NHS 111, please visit the website at www.miltonkeynesccg.nhs.uk/nhs111.

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New non-emergency hospital service to be launched this month

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