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Patients rate hospital care good or better



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Published Date:
15 May 2008
NINETY per cent of Milton Keynes Hospital patients rated their treatment good – or better – in a recent survey.

Some 850 discharged inpatients were invited to comment in the Health Commission poll.

Of the 330 who responded, nine out of 10 marked their overall care as 'good', 'very good' or 'excellent'.

The hospital was in the top 20 per cent in England f
or making patients feel safe, explaining how their pain would be controlled and ensuring privacy during examination or treatment.

It also scored well on patient confidence and trust in those treating them, hygiene, involving patients in decisions about their treatment and teamwork by doctors and nurses.

It did less well compared to other hospitals on choice of food and on admitting patients to same-sex wards when they first came into hospital.

Mary Sexton, director of nursing, said it had started work with its members council to ensure the views of patients and other service users were incorporated in its plans.


  • The
  • hospital is on the ball with its bug-busting routine.

    The Healthcare Commission has reported, following an inspection earlier this year, that there have been no breaches of the hygiene code and that the trust is taking appropriate action to prevent and control
    infection.

    The hospital was among 120 visited as part of spot checks to see how they were complying with rules that came into force in October 2006.

    Mary Sexton, director of nursing, said: "Patient safety is our top priority and we work hard to continue to improve the cleanliness, isolation facilities and management systems in place."

    The commission's findings should help to reassure patients and public, she said.



    The full article contains 281 words and appears in n/a newspaper.
    Page 1 of 1

    • Last Updated: 15 May 2008 10:10 AM
    • Source: n/a
    • Location: Milton Keynes
     
     

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