New coffee system lets barista staff do two jobs at once

New TopBrewer coffee making and dispensing machine first installed at John Lewis at thecentre:mk
New TopBrewer coffee making and dispensing machine first installed at John Lewis at thecentre:mk
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A flagship Milton Keynes store is the first retailer to use a “revolutionary” new coffee system because it helps its staff do two things at once.

John Lewis in thecentre:mk has installed a swan neck tap-like TopBrewer dispensing system at it’s Place to Eat customer restaurant, instead of the traditional units used by baristas.

Tony Peppiatt-Righelato, catering manager at John Lewis Milton Keynes, said: “We strive to offer our customers the best quality products combined with top notch customer service, whether on the shop-floor or in our Place to Eat.

“What impresses us most about TopBrewer is that it enables us to maintain our high standards in both; while the TopBrewer is busy creating the perfect drink, our Partners are free to engage with our customers.

“The touch pad system is easy to use and the sleek design is very fitting in our newly-refurbished Place to Eat.”

Orders via iPhones and iPads will be enabled when the TopBrewer application is launched on the Apple App Store.

The system is made by Scanomat which believes its new TopBrewer system is revolutionary. The patented swan neck is the first of its kind and is designed to be built into any counter surface.

It can be operated by an iPhone or iPad, which enables consumers to tailor each drink to their personal requirements, order and pay for their beverage.

Simon Bracken, MD of Scanomat in the UK said: “The UK is a nation of coffee lovers and Apple fanatics. It’s something that people are passionate about and can’t live without - 70 million cups of coffee are drunk each day in the UK and 11.5 million people in the UK own an iPhone. TopBrewer is bringing together these trends with the most innovatively designed coffee system of our generation.”