All employees of John Lewis in Milton Keynes are receiving a pay bonus of nearly nine weeks’ pay.
The overall company, John Lewis Partnership, has seen sales up 9.3 per cent to £9.54billion in the year ended January 29 with profits before bonus and and tax up 15 per cent to £452.4million.
Paul Hunt, managing director of John Lewis Milton Keynes, said it had been a “great year” for the flagship store at thecentre:mk.
Mr Hunt said: “In a challenging retail climate, we are pleased with our performance. We continued to trade during the full nine month refurbishment of the shop and are delighted with the outcome. Customers are enjoying the new layouts and retail concepts together with the additional services we now offer.
“In particular, we have seen real progress in technology sales, where the market has been highly competitive. Customers have also taken full advantage of the switchover to digital to explore our extensive range in televisions.
“It has been a great year at John Lewis Milton Keynes and I would like to thank all our Partners who continue to provide the high standards of service and shopping experience our customers have come to expect.”
The John Lewis Partnership includes Waitrose food stores as well as the department store and johnlewis.com.
The company is investing heavily in its supply chain and other behind-the-scenes aspects of business. This includes a second second 675,000 sq ft distribution centre at Magna Park, Milton Keynes, with logistics warehouses and distribution parks developer Gazeley. The distribution centre is due for completion later this year with the John Lewis fit out taking place thereafter.
The building is next to to John Lewis’s existing 650,000 sq ft distribution centre, which Gazeley completed in August 2007. The facility will be used to further support the retailer’s distribution of products to its shops across the UK, as well as support the rapid growth of its online business.
Online gross sales at johnlewis.com gross sales were up a massive 40.8 per cent to £959m. Online sales at Waitrose grew by 49 per cent.
The company invested £551m in benefits to its employees, including Partnership Bonus, pensions, Partner discount, catering subsidy, long service leave, leisure spending and the running of five holiday centres. It has a final salary pension scheme.
Charlie Mayfield, Chairman of John Lewis Partnership, said both Waitrose and John Lewis gained market share for the fourth consecutive year. And he said more than 1.5 million more customers chose to shop with Waitrose or John Lewis than last year.
The business strategy into 2013-14 includes opening new space, refurbishing key regional shops and investing in the IT and distribution infrastructure to support omni-channel trading.