Council explains missed refuse collection problems

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Council officials are urging people to be patient about delays over waste collections - and they blame the bad weather.

High winds and rain meant the landfill site in Bletchley was closed for a period before Christmas, causing a backlog of work.

This was exacerbated by the fact that most people put our more refuse after the Christmas and New Year celebrations.

As a result, a number of rounds have not been completed on the advertised days, admit officers.

A council spokesman said: “We are working to ensure that all missed rounds are completed as quickly as possible and apologise for any delay. If your collection is more than a day later than scheduled, please report it via http://www.milton-keynes.gov.uk/pay-report-apply/report-it.

He added: We are working hard to clear the backlog and we hope to be back on schedule tomorrow. We are still operating on the Christmas Revised Waste Collections Schedule until the week commencing 18 January when we return to normal collection days.”

A list of revised dates can be found on the council’s website at http://www.milton-keynes.gov.uk/waste-recycling/collection-days/bank-holiday-recycling-and-waste-collections

Cllr Mick Legg, Cabinet Member for Waste, said: “We understand the frustration that many residents are expressing and we are working hard to fix the problem. The recent bad weather has meant we have not been able to access our landfill site in the way that we would like and this issue has been heightened by the extra rubbish being collected over the Christmas and New Year period.

“Colleagues at MK Council, our service provider Serco and others are working flat out to overcome this issue and it is our number one priority.

“We will hopefully return to our planned collection schedule tomorrow, although we are still operating to our Christmas schedule, which can be found at http://www.milton-keynes.gov.uk/waste-recycling/collection-days/bank-holiday-recycling-and-waste-collections. I want to reassure people we are doing all we can to get back on track and apologise for any inconvenience.”