Domino’s delivering on quality

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A city Domino’s Pizza store has been recognised for delivering more than just pizzas.

The team from Winchester Circle in Kingston, has been recognised for delivering outstanding service and rewarded by Domino’s head office with a Service Viking award.

The Service Viking award is open for all Domino’s stores and was presented to this team after they delivered in excess of 90% of all orders received, in less than 30 minutes.

This challenge is set and awarded on a quarterly basis and any store receiving this award must be achieving this level of service in line with exceptional quality standards.

The Kingston store, which opened in September 2004, and services the south side of Milton Keynes is run by store manager, Dave Over. Dave has been with Domino’s for six and a half years and has worked his way up from delivery driver to the position he holds today.

Operations Director for Domino’s Pizza, Kerri Hayman, said: “We set all our stores the challenge of delivering the best and most consistent service to their customers. The team at Kingston are leading the way in this challenge and have achieved some fantastic results. As a brand we are passionate about providing first class customer service and excellent quality and Dave and his crew are certainly living by these values. Many challenges befall this business and to maintain such extraordinary service levels is a truly admirable achievement – one that shows how organised and hard working this team are.”

Kingston store manager, Dave Over, said: “It is fantastic to receive this award. Any recognition you get for your hard work is always nice, but to be presented with this award means a lot to all of us. I like to run a tight ship and be organised, but I also like to ensure my team are happy and having fun. Creating a good working environment is essential to achieving our day-to-day tasks as is great team work. This award will take pride of place on our wall for all our customers to see.”