Representatives from charity shops attended a bespoke skill sharing workshop at John Lewis earlier this week.
Staff at the branch in thecentre:mk welcomed visitors from community shop Shenley, Relate, HULA animal shelter, Mercy in Action and Willen Hospice.
They learned about customer service and merchandising techniques, and the potential of networking.
“The workshop is a result of many charities remarking on our reputation for great customer service,” explained community liaison coordinator at John Lewis, Anne Dodds.
“They were also really interested in learning more about our shop layout and merchandising.”
Branch manager Paul Hunt added: “we were pleased to design and host this workshop and hope it delivered lots of new and inspiring ideas to the local charity shop representatives that attended.
“We take our role as an active member of the community seriously and out community strategy is focused on enhancing skills to create lasting change.
“This workshop has enabled us to harness the unique expertise of our Partners and deliver bespoke support to local charities in accordance with their needs,” he added.