A Milton Keynes orthodontic practice has been acknowledged for giving service with a smile with a top industry award.
SmileLux Specialist Orthodontic Centre, in Knowlhill, was awarded the customer service award for the second year running, based on feedback from WhatClinic.com patients over a 12 month period.
Clinics that have an excellent record of service and superior patient satisfaction meet the high standards set by WhatClinic.com. Patients rated clinics based on how well the clinic treated them, how quickly they were contacted and seen, and how happy they were with the treatment received.
Practice Principal and Specialist Orthodontist, Dr Sunil Hirani, said: “We pride ourselves on our exceptional level of patient care and service and are delighted to have been recognised for this.”
WhatClinic.com CEO Caelen King congratulated SmileLux and said “These awards are based on real customer feedback, over many months. Last year, 15.2 million people from 237 countries and territories visited WhatClinic.com to help find the right clinic. We believe that empowering the patient with accurate information is the future of a successful healthcare market. With these awards we honour clinics that are fanatical about customer care and consistently put the patient first.”
SmileLux opened its doors in Autumn 2010 and is the only fully private orthodontic practice in Milton Keynes.