A couple have been awarded thousands of pounds in compensation after falling ill on a cruise ship.
Derek and Marina Eaton, of Milton Keynes, became ill while holidaying on Fred Olsen’s Boudicca between October 2009 and May 2010.
They were among 130 passengers who suffered gastric illness symptoms including diarrhoea, vomiting and severe stomach cramps.
Travel lawyers Irwin Mitchell were called in to help passengers who travelled on nine separate cruises, securing a settlement of £280,000. The settlement was agreed despite owners of the cruise liner not formally admitting liability for causing passengers to become ill on board its ship.
A number of passengers were confined to their cabins throughout their trips and consequently told lawyersof their concerns about hygiene procedures. These included some cold food being left out in the warm and hot food sometimes left out to go cold before being topped up with new food. There were also complaints thatpassengers were not told of the illness outbreak before boarding.
Clare Pearson, associate and specialist illness lawyer at Irwin Mitchell, said: “We have heard a range of stories of how so many people’s breaks – which were often booked as luxury once-in-a-lifetime trips to celebrate Christmas, wedding anniversaries and birthdays – were ruined by illness. We are delighted for our clients that they have now received a fair settlement from Fred Olsen after enduring such terrible times on board the Boudicca.
“We hope this outcome will allow our clients to look to the future and put the terrible problems they faced behind them, while we hope that it also acts as a reminder to cruise operators of the need to uphold the highest standards of safety and hygiene on board their ships.”
Claims are ongoing for cruise holidays taken in 2011, 2012 and 22013.