Staff celebrate positive results of CQC inspection

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STAFF at a sheltered housing facility in Wolverton are enjoying an early Christmas present after passing an unannounced inspection from regulators Care Quality Commission (CQC).

CQC reported that Orchard House has met six essential standards of quality and safety set including respecting and involving people in their care, protecting service users from risk of abuse and ensuring staff receive support to deliver care needs.

Orchard House consists of 14 reablement flats, with a team of health and social care staff providing 24 hour support throughout the year and rapid response services to prevent premature entry into long term residential care.

The service is jointly overseen by Milton Keynes Council and Community Health services and works with people over 55 – on a short term basis – to improve their quality of life, maintain independence and regain the skills required to return home.

Cabinet member for adult social care, health and wellbeing, Councillor Debbie Brock, said: “This inspection has highlighted the excellent work carried out by staff and the tremendous benefit of working sensitively with service users in restoring their confidence to maintain their independence.”