Don’t get scammed with Rugby World Cup tickets

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Police chiefs are reminding rugby fans not to get scammed when the World Cup comes to Milton Keynes this autumn.

Tournament organisers have teamed up with Action Fraud, the National Fraud Intelligence Bureau and the City of London Police to issue the following tips to help make sure you enjoy the games and don’t end up out of pocket.

Purchase tickets from an official source and avoid losing your money

> England Rugby 2015 Limited (ER2015) is the organising committee of Rugby World Cup 2015.

Where can you buy official match tickets?

> Tickets for the general public may only be purchased from ER2015 via official website at: https://tickets.rugbyworldcup.com

Where can you buy Official ticket-inclusive hospitality packages?

> These can only be purchased through the official hospitality programme, operated by Rugby Travel & Hospitality Ltd at www.rugbyworldcup.com/hospitality

Where can you buy Official ticket-inclusive Supporter Tours (ie travel packages)?

> Rugby Travel & Hospitality Ltd has appointed a number of Official Travel Agents from across the globe to provide official Rugby World Cup ticket-inclusive supporter tours and a list of sthem is available at http://supportertours.rugbyworldcup.com/travel_agents_list.aspx

How do you ensure that you are buying Rugby World Cup 2015 match tickets, supporter tours or hospitality packages from an official channel?

> To check whether a company or a certain website is an official Rugby World Cup 2015 channel, use the ‘Official Checker’ tool which is located at www.rugbyworldcup/buyofficial

Can you buy official Rugby World Cup 2015 tickets, supporter tours or hospitality packages elsewhere, other than as outlined above?

> There is no guarantee that Rugby World Cup 2015 tickets (and/or ticket inclusive packages) purchased from any source other are genuine tickets.

Fans who purchase tickets and/or ticket-inclusive packages from unauthorised sellers run the risk of paying over the odds for a non-existent ticket, ending up disappointed by not getting to see the match they paid to see, and risk having their personal and credit card details stolen for use in other crimes.

How do I report unauthorised use of Rugby World Cup assets?

> To report the sale of unauthorised general public tickets, please contact ER2015 at legal@england2015.com

To report the sale of counterfeit Rugby World Cup 2015 tickets or the unauthorised sale of ticket-inclusive supporter tour/hospitality packages, please contact rwcrightsprotection@img.com

Points to note about unauthorised activity:

It has been shown from the 2012 Olympics and other major events in the UK that ticket touts are often linked with other forms of criminality.

The unauthorised sale, or offer for sale, of Rugby World Cup 2015 tickets may constitute an infringement of the Consumer Protection from Unfair Trading Regulations 2008 or Fraud.

All official Rugby World Cup 2015 tickets are subject to ticket terms and conditions, located at www.rugbyworldcup.com/ticketing/t-c

Tickets are strictly non-transferable and must not be sold or offered, exposed or made available for sale, or transferred or otherwise disposed. ER2015 reserves the right to cancel without refund any tickets which ER2015 reasonably believes have been or are intended to be resold, offered, exposed or made available for sale, or transferred or otherwise disposed in breach of the ticketing terms and conditions.

Any person attempting to use Rugby World Cup 2015 tickets which have been resold in breach of the ticket terms and conditions risks being refused entry to or ejected from the relevant match venue.