Newcross Healthcare mobilises its Milton Keynes workforce for COVID-19 support

Newcross Healthcare is mobilising its 9,000 strong nationwide workforce with specialist training in the face of the coronavirus pandemic.

The healthcare provider, which has a branch in Milton Keynes, uses bespoke booking technology for clients to book shifts quickly and efficiently, giving the NHS and care homes the ability to instantly access highly trained staff.

Newcross expect all bookings to be automated within two weeks.

Training is being delivered in partnership with Docebo, a leading artificial intelligence learning platform, to cover not just virus protection and infection control, but also skills to perform Oxygen therapy (ventilation for respiratory infections), blood pressure, temperature and Oxygen saturation, using PPE gear in line with NHS guidelines and taking throat and nasal swabs – all skills which are currently in great demand.

Michelle Gorringe, Registered Nurse, COO and Co-founder said: “At Newcross Healthcare, we are ready and able to help. With a workforce of 9,000 nurses, healthcare assistants and care workers, all of whom have access to this current training, we here to meet growing demand.

“We don’t operate a traditional agency model at Newcross. All staff are employed and have permanent contracts with guaranteed minimum hours.

"This means, as an employer, we have a vested interest in the skills and development of each and every nurse and carer.

“This should offer peace of mind to our clients and to those looking to commission emergency resource over the coming weeks.

“We have also invested considerably in digitalising our business – from adopting a VoIP telephone system allowing us to ensure continuity of service, to the development of automated staff bookings.

"This means we can be more agile reacting to the needs of our clients and service users.

“We can mobilise the right staff with the right skills, quickly to deliver care where it’s needed the most.”

For further information, visit www.newcrosshealthcare.com/coronavirus.