Award-winning full fibre broadband with Zen available to thousands of homes in Milton Keynes
.jpg?trim=0,487,0,312&crop=&width=640&quality=65&enable=upscale)
This is the change that broadband users have been waiting for – a faster, more reliable service which award-winning Zen Internet is now offering across thousands of homes in Milton Keynes.
ISP Review has analysed Think Broadband data and it shows that Zen is providing the UK’s fastest nationally available average fixed line upload speeds, together with the second fastest average download speeds.
_(1).jpg?trim=0,0,9,0&width=640&quality=65)
Which? Has its say
Which? has picked Zen as its only recommended broadband provider for four consecutive years – and it’s proud to regularly top the consumer champion’s annual table of broadband providers, scoring 70 per cent in the latest survey and receiving four stars in the ‘connection speed’ category. Zen’s average upload speeds reached 106.2Mbps, which is as much as 45 per cent higher than other national broadband providers.
On top of that, Zen has also been named Which? customer service brand of the year in the industry-leading awards.
Which? Chief Executive Annabel HoultCustomers love the service and support offered by Zen Internet - our only Which? Recommended Provider for broadband. It was the only broadband provider to earn five stars for its communication in our latest league table, and it’s consistently received impressive scores for both technical support and its customer service through the years.
She added: “Congratulations to Zen Internet on its win. The Which? Awards judging standards are incredibly high, so to be named as a winner is a huge achievement - something only achieved by the best of the best.”
From work to fast gaming and movie downloads
Outdated copper wires, which worked well for carrying phone calls but not for data transfer, are being replaced with modern, reliable fibre optic cables for a much better connection.
Thousands of homes across the Milton Keynes area now have access to speeds of 100 Mbps to 900 Mbps with Zen. Zen’s Full Fibre 900 product can download an HD movie in as little as 36 seconds, or upload a 1GB file in just nine seconds. Tell gamers in the family that the Full Fibre 100 product can download a 50GB game in 67 minutes – or choose Full Fibre 900 and it only takes eight minutes!
Zen Internet Strategy Director David Barber said: “There are a lot of factors at play that will impact internet speeds, most crucially how a provider manages its network capacity. Our award- winning service is underpinned by our commitment to investing in our network for better performance, improved resilience, and a network that operates without limits or restrictions. With a fibre first approach we aim to deliver the best customer experience via the best technology available.
Zen Internet Strategy Director David BarberWe are increasingly reliant on the internet in our daily lives. The volume of data and information being shared just keeps on rising – on Zen’s network it is growing at a CAGR of 35 per cent. That is why we are really excited to be bringing this lightning-fast broadband service to homes in Milton Keynes giving the area access to next generation connectivity.
Best code of practice and guarantees
By signing up to telecoms regulator Ofcom’s voluntary Code of Practice on Speeds, Zen gives its customers valuable insights into speeds, including peak times, so they can be clear about what they are signing up for.
Zen customers will also receive Ofcom’s end of contract notifications, so there is plenty of notice when contracts are ending and details about money-saving new contracts. Zen is also part of the regulator’s auto compensation scheme, so guarantees its customers automatic money back payments if something happens to go wrong.
Find out more
To check if Zen’s full fibre service is already available at your home or business in Milton Keynes, or to sign up for availability updates visit www.zen.co.uk/CityFibre-pa