City satisfaction at an all time high

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The number of people satisfied with Milton Keynes as a place to live has grown significantly over the past year.

So much so that it is now at a three-year high according to a Milton Keynes Citizens’ Survey published this week.

The survey, which has been carried out annually since 2008, reveals that, despite the economic downturn, 86% of Milton Keynes residents are satisfied with their local area - up from 81 per cent in 2010.

Satisfaction with the way Milton Keynes Council runs things is also up with 52 per cent of residents satisfied compared with 44 per cent a year ago. The Council is also thought by residents to be doing better at value for money with 44 per cent of residents agreeing that the Council provides value for money, compared with 38 per cent last year.

The survey supports the optimism of the report earlier this year by independent think–tank Centre for Cities that tips Milton Keynes as one of the cities best placed to drive national economic recovery.

Refuse collection, local transport information and local bus services showed increased satisfaction. However, residents were less happy with libraries as satisfaction dropped from 62 per cent to 56.5 per cent.

Leader for MKC Andrew Geary said: “In these challenging times for all our community it is gratifying to see that residents are recognising the hard work we do on their behalf and realise the good value our services provide. The council has had to make difficult decisions about spending priorities and these figures suggest that local people feel we’re broadly getting it right. But we’re not complacent and will keep on listening to understand where we must do better”.

MKC Chief Executive, David Hill, said: “It is important that we continue to receive feedback about local views so that we are clear where we need to focus further improvements in council services. I’d like to thank all those who took the time to give us their views.”