Two new units opened at MK Hospital to deal with emergency care


Two new units are being created at Milton Keynes Hospital to improve

care and access for patients who need emergency medical care.

The Acute Medical Unit and the Short Stay Assessment Unit are opening

on Wednesday, December 17.

The units aim to get patients treated more quickly, reduce length of

stay for patients, avoid unnecessary admissions and improve the safety

and experience of patients using the hospital.

The new Acute Medical Unit (in Ward 1) will integrate the existing

Medical Assessment Unit with the Ambulatory Emergency Care Unit. The

new unit will have a mixture of chairs and trolleys, with patients

staying for a maximum of 12 hours before they are admitted to a

specialty ward or discharged.

The Short Stay Unit (in Ward 2) will have patients staying for a

maximum of 72 hours before being discharged or admitted to a specialty


Both units aim to increase the speed at which patients are assessed by

a consultant; and decision made about the care they need, the next

stage in their treatment, or a decision to discharge them home or to

community care.

Joe Harrison, chief executive, said: “This is a really positive

development that will help us see and treat emergency medical patients

more efficiently and effectively. We have already introduced similar

rapid assessment and decision-making for emergency surgical patients,

with a dedicated Surgical Assessment Unit.

“It is particularly important that, in a time of rapidly increasing

demand for acute hospital beds, we continually review how we work and

make positive changes to benefit patients.

“This new model of care will enable us to work smarter, meet national

best-practice standards and provide more streamlined and efficient

care for our patients.”

In addition to the new units, the trust has also commissioned 20

external community beds (in partnership with Patients2People) at the

Milton Court Care Centre for those patients who no longer need acute

beds but are not yet ready to go home.

This will enable the trust to discharge patients from acute beds more

effectively and efficiently, allowing for the increasing demand for

acute beds over winter.

Anyone visiting these departments during this time may be subject to

disruption from the building work we need to do to create the new

units. We will work hard to keep this to a minimum and thank all

visitors to their patience.

For more information on the new model of care visit