Housing association launches £250,000 tenancy support service

MPMC Guinness Partnership
MPMC Guinness Partnership
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A housing association is investing a quarter of a million pounds to help residents sustain their tenancies through difficult times.

Guinness South, which has 4,000 properties in Milton Keynes, is introducing a new ‘five-man’ team to spearhead the project.

The team will launch on January 6 and provide short-term, intensive support to help deal with issues such as health, finances and unemployment, aiming to reduce the cost and distress of failed tenancies.

Justin King, Head of Operations, (Tenancy Services), said: “Following a successful pilot in Milton Keynes, we’ve redirected resources to create this new team which will give us the capacity to work one-on-one with our local residents who have additional support needs.

“It will enable us to provide support anywhere from four to ten weeks, and although it’s not a long-term service, we will ensure that the individual has an alternative provision in place before we step away.”

The association has recognised that some of its residents may be dealing with various factors that could affect their capability to keep their homes. This is where the new roles will shine; taking referrals from frontline staff, diagnosing issues, tailoring individual plans and signposting residents to a resolution.

“Ultimately, we want our residents to feel capable and confident in keeping a roof over their heads,” added Mr King. “Whether that’s by improving their overall life skills or gaining help and advice on issues such as Welfare Reform, our main aim with this new team is to enable our residents to help themselves.”

For more information visit: www.guinnesspartnership.com