ASDA staff were able to make a 10-year-old girl's birthday when they offered the tearful shopper a gift card after she lost her £10 note.
Adaya Lubega was in tears in the Milton Keynes store after realising she'd lost the precious £10 she needed to buy her birthday book. Adaya needed the money to buy a copy of Lemony Snicket's A Series of Unfortunate Events.
Thankfully ASDA staff members Lyndsay Toseland, Rachel Russell, Claire Horton and Viviane Modjom came to the rescue. Adaya's mum, Louanna described the incident on Twitter, saying, "My daughter was beside herself as she dropped £10 of her birthday money in the store and unable to buy her book – Lemony Snicket's A Series of Unfortunate Events. The Asda Angels came to the rescue and gave her a gift card so she could buy the book. Amazing!
"Your team deserve a medal for this. I was absolutely blown away by their kindness. My daughter is now sitting content in her room reading her new book, thanks again."
Louanna added: "Adaya is a very keen reader and was looking forward to buying her new book with her birthday money which is why she was so upset when she dropped it in the store."
Checkout runner Lyndsay was one of the first to notice something was up. She said: "I saw the girl go over to her mum who was at the checkouts. She was brave at first but then just burst into tears! I mentioned it through my headset to my colleagues and Claire, on checkouts, then asked the lady if everything was okay and she told her what had happened. I then walked the shop floor to look for the note, but couldn't find it."
Another member of staff, Rachel, became aware of the distraught 10-year-old so asked her and Louanna to wait by the checkouts while the team got section leader Viviane.
Lyndsay added: "The mums in us all thought we should do a goodwill gesture for the girl. It was the right thing to do. We then gave the voucher to the girl that paid for her book. I told them there was another £6 left on there for her to use to buy the next one! They were so grateful. It's so sweet that she wanted to buy a book with it... I hope she enjoyed it."