WHEN it comes to customer service Fraser Hart’s sales adviser James May is the jewel in the crown.
And he was rewarded for outstanding customer service after helping one happy couple choose an engagement ring.
James won the centre:mk’s Service Award for November after being nominated by Laura Williamson.
Said Laura:“This was one of the most special days of my life – choosing my engagement ring after my husband-to-be proposed.
“James was the lucky person to help – he was fab, bringing us lots of different diamonds, and was genuinely excited to help us choose. I chose a wonderful marquise cut diamond, which James himself had selected for me, and will definitely be back to see him for our wedding rings early next year.”
The Service Awards reward great customer service from retailers at thecentre:mk with a £50 giftcard presented to both the shop assistance and customer.
If, like Laura, you received exemplary customer service from retailers at thecentre:mk, email firstname.lastname@example.org.